Tele Sales Executive

0 - 2 Years
Mumbai

Job Description

JOB DESCRIPTION

About Company -

Maple Digital Technology International Pvt Ltd

Apple is iconic, and synonymous with perfection, setting the standards for the rest. In every product category, they are the trail-blazers, the benchmark setters. Their total focus on being the best at what they do has resulted in the instantly recognizable iPhones, iPads, iPods, and of-course, the stunning Mac range of computers. With their proprietary iOS operating system, which gives remarkable results cross products, and iCloud which connects you and your Apple devices automatically, in amazing ways, they have integrated it all into a seamless whole.


Job Title - Tele Sales Executive


Years of Exp - 0 - 2 years


Job Location - Mumbai


Salary Bracket - upto 15000pm


Job Responsibilities and Duties:


  • Making outgoing calls and respond to customer's emails
  • Manage and resolve customer complaints
  • Sell products and place customer orders in the system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research, identify, and resolve customer complaints using applicable software
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services
  • Complete call logs and reports
  • Other duties as assigned

Qualifications and Skills


  • High school diploma or equivalent
  • 0-1 year of experience in a call centre environment
  • Superior listening, verbal, and written communication skills
  • Ability to handle stressful situation appropriately

Interested candidates can email their resume on ruchika.j@mapletechnologies.org or hemankashi.b@mapledti.com


Note - Interview will be conducted over the call.

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Maple Digital Technology International Pvt Ltd

About Company -

Maple Digital Technology International Pvt Ltd
Apple is iconic, and synonymous with perfection, setting the standards for the rest. In every product category, they are the trail-blazers, the benchmark setters. Their total focus on being the best at what they do has resulted in the instantly recognizable iPhones, iPads, iPods, and of-course, the stunning Mac range of computers. With their proprietary iOS operating system, which gives remarkable results cross products, and iCloud which connects you and your Apple devices automatically, in amazing ways, they have integrated it all into a seamless whole.

www.mapledti.com
View Contact Details+

Recruiter Name:Hemankashi

Contact Company:Maple Digital Technology International Pvt Ltd

Salary

INR 1,00,000 - 1,75,000 PA.

Role Category

Voice

Role

Telecalling/Telemarketing Executive

Employment Type

Full Time, Permanent